The United States Postal Service (USPS) delivers mail to tenant mailboxes, which are located in the mailroom on the 1st floor near the loading dock. Outgoing mail is also collected by USPS from an outgoing mail drop located in the mailroom. USPS assigns all mailboxes, administers mailbox keys, and changes mailbox locks. To secure a mailbox for your suite, please take a copy of your Lease Agreement to the USPS office located at 1450 Ala Moana Boulevard, Suite #1006, Honolulu, Hawaii 96814 and request a mailbox assignment for your suite. USPS typically charges a fee for mailbox keys and mailbox lock changes.
Parcel carriers like FedEx, UPS and Amazon will deliver small packages to tenant suites.
Deliveries for Hale Pāwaʻa take place in the adjacent parking structure on the ground level. The main entrance to the parking structure is located on Beretania Street with a second entrance on Young Street. Freight deliveries must utilize the loading dock entrance on Young Street. Loading dock deliveries are restricted to trucks less than 12 feet in height. Delivery vehicles over 12 feet in height must park curbside on Young Street. The transfer of curbside deliveries into the building must be coordinated with the Management Office.
Important Note: If you are expecting a delivery of furniture or other large objects, please contact the Management Office. Any major deliveries and/or removals require 5 business days advance notice by the tenant. This is to ensure a tenant receives priority over daily building deliveries and use of the freight elevator can be coordinated.